Business Intelligence – Shaping the future-oriented Corporate Management

The main modules are based on the TDWI Business Intelligence model, which was developed by Prof. Dr. Kemper and Dr. Finger. It offers participants a solid and a well-structured foundation and all the necessary knowledge to successfully develop and operate business intelligence applications and data warehouse infrastructures.

 

BI Strategy

From Business Goals to ideal BI Support

  • Business strategies, correlations between IT -Strategies und BI Strategies
  • Derivation and implementation of organizational arrangements of BI Governance
  • Consistent design of BI architecture scenarios for the development and operation
  • Concrete practice using of business models

 

From the operational data source to the Management Information

  • Enterprise Data Warehouse and Data Mart architectures
  • Storage concepts of relational and multidimensional database systems
  • Reporting, On-Line Analytical Processing, Data Mining
  • Current trends and development trends
  • Functions and tool categories for extraction, transformation and loading (ETL) of raw data

BI Methods

From data model to database

  • Fundamentals of Data Modelling
  • Semantic modelling method
  • Multidimensional Modelling: Star-Snow-flake model
  • Basic historicization concept
  • Design recommendations for modelling

 

Project management and controlling

  • Data Warehouse and Data Marts: projects, processes, life cycles

  • Systematic management of the project approach

  • Detailed Procedure: challenges, organization, planning and control

  • Soft and Hard Facts of successful project work

  • BI solutions: organizational

  • Systematic management of the project approach

  • A detailed approach by practical exercises based on a case study

  • Soft and Hard Facts of successful project work

BI Applications

Corporate Performance Management

  • Technical basis of the CPM: the management processes

  • Business Intelligence as an integral part of a CPM system

  • Effectiveness and efficiency of BI-supported management processes

  • Potentials, risks and implementation experience with concrete examples of projects

Innovative solutions to successfully implement

Applications of BI and data warehouse marketing for various industries, using typical application scenarios, eg.

  • Customer data and data quality management: customer database, legal framework, multi-channel management
  • Campaign management: customer value analysis and prospect qualification, audience segmentation
  • Analytical CRM - Management Information for Marketing & CRM

Business Culture

  • Business Ethics: Grundfragen der Ethik in der Wirtschaft, Wertschätzung als wesentlicher Faktor von Wertschöpfung
  • Moderation: prozessorientierte Moderationstechniken kennenlernen, Vor- und Nachteile analysieren, Vermeidung gruppendynamischer Konflikte, Grundprinzip von Veränderungsprozessen situationsadäquat umsetzen
  • Rhetoric: Verbesserung der Sicherheit im Auftreten, Sprechen und Prästieren vor Gruppen unter Berücksichtigung von spachtechnischen Grundregeln, der richtigen Vorbereitung und dem Einsatz der richtigen Medien

International Marketing

  • Business Development International: strategische Positionierung von Unternehmen in internationalen Märkten
  • Markt Entry Strategy: Möglichkeiten der strategischen Positionierung von Unternehmen auf Basis von Produkten, Prozessen, Ausrichtung, Mitarbeitern und Unternehmenskultur 

  • Distribution: Möglichkeiten der Distribution im internationalen Umfeld, Vergleich und Einordung von Absatzkanälen und  die sich dataus ergebenden Anfordeungen an und durch Distributionsmanagement

Last update 27. April, 2010