ERP-System-Evaluation: Analysis and selection of a sectoral ERPSoftware-Solution for a medium-sized company in the service sector

Task:

Due to a strong growth in sales, there is a risk of increasing intransparency of the company. There is no or only an insufficient company-wide software solution for handling the business processes. Software for the central supervision of the company’s activities is needed to be able to control the growth.

Methods:

• As-is-analysis of the business processes in the company and the existing software
• Recording of the functionalities of the existing ERP Software; adaption and improvement
• Review and evaluation of alternative Software systems by cost-benefit analysis and comparison of the cost structure.

Results:

The existing software does not sufficiently support the business processes, even an optimization did not result in an adequate improvement. Reviewing alternative programs, it was possible to find a suitable system which can be used as company-wide ERP system.

Benefit:

By using the appropriate ERP-System, the company is able to make the business processes transparent in spite of its strong growth. The review of alternative systems, adapted to the needs of the company results mainly in a qualitative benefit. The analyses and process models carried out in the course of the project provide the company with important information on the business processes.